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Facilitating Up: What to Do When Senior Leaders Take Over Your Meeting
Facilitating Up: What to Do When Senior Leaders Take Over Your Meeting
Facilitating is hard enough when everyone in the room is a peer. It gets a lot trickier when the room includes your boss, your boss's boss, or a handful of senior leaders who could unintentionally steer the whole meeting off course.
That was the topic of our facilitation masterclass on Running the Room When the Room Outranks You, and we got more questions than we could answer live. So Rachael Grail and Beth O'Neill sat down afterward to work through the ones we didn't get to. Here's the recap, with a few clips from the conversation pulled out below.
Head it off before it happens
The best fix for a senior leader derailing a meeting is preventing it in the first place. Beth's advice: if you have any kind of relationship with the person, have a quick conversation beforehand. Something as simple as "I want to make sure we hear from everyone today" sets the tone before anyone walks in the room.
If you don't have that window, you can still do it live. Open the meeting by naming what might happen: "We've got a lot to cover, so I might pull us back on track if we start to drift." That one sentence gives you permission to redirect later without it feeling like a surprise.
Redirect without it feeling like a callout
Even with prevention in place, you'll still need to redirect someone in the moment sometimes. The trick is having a phrase ready so you're not scrambling for words when it happens.
Beth's go-to: "That sounds like something we hadn't planned for today. Do we want to pivot toward that, or stay on the path we designed?" Said with curiosity instead of frustration, it gives the person room to say yes or no without feeling corrected.
Name your role, then let curiosity do the work
A lot of the fear around redirecting someone senior comes down to one question: am I even allowed to do this? Rachael and Beth's answer is to name the role out loud at the start. "I'm tasked with facilitating this process" is a simple sentence that sets you up to do the job without it looking like a power move.
Once that's set, the rest gets easier if you stay curious instead of defensive. As Beth put it, most people are grateful when you bring the meeting back on track. They're not looking for a fight. They just got curious about something and wandered.
You don't need seniority to run the room
One of the most common questions we get: what if I'm the youngest person in the room, or early in my career? Rachael's take is that the nerves are normal, and the fix is the same one as above: name the role clearly, then get curious about the room instead of worried about yourself.
Understanding the power dynamics in the room, and being upfront about what you're there to do, gives you standing that has nothing to do with title or tenure.
Skip "ground rules." Set bumpers instead.
Nobody wants to sit through a list of ground rules. Beth's reframe: think of them like bowling alley bumpers. You're not laying down rules, you're just putting a little structure in place so the conversation doesn't end up in the gutter.
Rachael added that a consistent meeting opener does a lot of this work automatically. Naming the roles, the desired outcome, and how decisions will get made at the start makes it much easier to gently enforce those bumpers later, because everyone already agreed to them.
You can facilitate and still have an opinion
The last question was one a lot of facilitators wonder about privately: can I actually share my own perspective while I'm running the meeting?
Rachael's answer is yes, as long as you say it out loud when you're doing it. "I'm stepping out of the facilitator role for a second to share my take" tells the room exactly what's happening and why, so it doesn't feel like you're using the facilitator seat to push your own agenda.
Watch the full conversation
Rachael and Beth covered a handful of other questions in the full recording, including how to manage the process instead of the people and why rhythm in a meeting matters more than authority.
Rachael Grail is Director of Consulting and Training Services at Interaction Associates. Beth O'Neill is a Senior Consultant. Want help building this kind of facilitation skill on your team? Visit interactionassociates.com.
About IA Team
Interaction Associates (IA) helps leaders and teams think more clearly, collaborate more effectively, and focus on what matters most to their customers, employees, and stakeholders. We provide our clients with practical methods for helping people work better together across functions, viewpoints, and geographies. Since IA introduced the concept and practice of group facilitation to the business world in 1969, hundreds of thousands of individuals have learned The Interaction Method™, a facilitated approach for building understanding and agreement so people can take informed, concerted action.
