Director, Business Operations | Raleigh, NC
Chris’s mission is to facilitate conversations and decision making across Interaction Associates by building strong relationships, alignment of process, and overall execution of our operational plans and company values. As a member of our senior management team, Chris appreciates that IA is a dynamic and exciting place to work, not only because of the range of services and clientele, but because IA is deeply invested in the overall success of each employee.
His background includes more than ten years in the professional services space in business operations, recruiting, business development, and complex research roles. Prior work includes strategy consulting for Fortune 500 clients.
Chris believes in finding ways to serve his neighbors and our broader world. He is especially drawn to service opportunities that honor the dignity of people and the beauty of our natural world and dedicates time helping Habitat for Humanity and the JC Raulston Arboretum.
His favorite IA practice is “Desired Outcomes.” These brief, written statements are specific, measurable, and answer the question, “What will we walk out with?” He finds that starting meetings by building agreement around desired outcomes makes for a truly collaborative conversation that leads to powerful understanding and practical, clear action.
Chris holds a Bachelor of Arts in Political Science from the University of North Carolina at Chapel Hill and a Master’s in Public Administration (MPA) from the University of North Carolina at Wilmington.
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