Are You Listening? 

Proven Practice to Recognize Biases, Encourage Dialogue, and Create a Respectful Environment

Free Live Webinar | February 23, 1:00-2:00pm, ET

Think of a difficult conversation you've recently had at work or in your personal life. Perhaps it was a political debate with a friend, giving feedback to a colleague, or having an argument with your spouse or child. Think back to the moment when the other person was telling their side of the story. Was it hard for you to listen? What thoughts were going through your head? Were you picking apart their argument? What were you feeling? Maybe you were so agitated that your concentration just slipped away.

Listening as an Ally is a communication practice that helps us to take a few steps back in these difficult situations and re-engage the other person with a clearer head and a more open heart.

In this webinar, we'll explore how to tap the power of Listening as an Ally, including how to turn an unpleasant interaction into a stroll in the park.

Specifically, you'll learn how to better:

  • Notice your feelings in stressful situations and how they guide your listening
  • Recognize the signs of a conversation about to go bad
  • Say the right things to lessen defensiveness and antagonism
  • Engage your curiosity and empathy to guide the conversation to safe harbor and mutual understanding

You'll also hear how IA's CEO coined the phrase "Listening as an Ally" in the 1980s and how the practice has become a core part of IA's leadership, group facilitation, and coaching programs.

The things you learn in this webinar will help you improve the quality of your relationships in every part of your life -- at work, at home, with your neighbors, and in social settings.

Can't make it but interested in this topic? All registrants will receive a recording and job aid following this live webinar.


Featured Speakers:
Barry Rosen, CEO, Interaction Associates
Rachael Grail, Senior Consultant, Interaction Associates

Featured Speakers

 

Barry Rosen
CEO, Interaction Associates

Barry says his job is to enable associates to make informed decisions and provide services that help clients achieve their day-to-day objectives and realize their highest aspirations.

With 35 years in the learning and performance improvement industry, Barry has led projects at dozens of companies, including General Electric, Celanese, McKinsey, Progressive Insurance, Charles Schwab, Exelon, and Capital One.

Barry has facilitated meetings with the Democratic Congressional Caucus, the Carter Center, and with the Dalai Lama in Dharmsala, India. He is the developer of much of Interaction Associates' intellectual content, including leadership, teamwork, and facilitation learning programs.

Barry is also a co-founder of the Interaction Institute for Social Change, a 501(c)(3) dedicated to racial justice and equity, and to advancing the practice of citizen democracy. Through the Institute, Barry trained dozens of consultants in Israel to teach Facilitative Leadership®  to Jewish and Palestinian leaders in the service of advancing civil society, cross-cultural tolerance, and progressive social change.

Barry holds a B.A. in Political Philosophy from Trinity College, Hartford CT, and an M.A. in Urban Planning from University of California, Berkeley.

Learn More About Barry

Rachael Grail
Senior Consultant, Interaction Associates

Rachael’s goal is to enable peak performance in teams through effective communication, strengths-based collaboration, and sustained well-being. As an experienced facilitator and coach, she skillfully weaves new concepts and awareness into practical actions. She leverages a breadth of experience and numerous evidence-based frameworks to be highly responsive to the unique needs of each group she supports.

Before her work as a leadership development specialist, she was an educator at a private school in the Silicon Valley for six years, where she designed and delivered custom curriculum to a group of neurodiverse students. Prior to that, she worked for ten years as an executive producer of large-scale events in the San Francisco Bay Area. This taught her volumes about team dynamics in high stakes situations and is where her interest in team development originated.

Rachael holds a BA with Honors from the University of California, Santa Cruz. She holds certificates in Women in Leadership, and Persuasive Communication from Cornell University. She is a CPCC certified coach from the Co-Active Training Institute (CTI,) and an ACC Certified Coach from the International Coaches Federation (ICF). She is also an LHEP certified practitioner of The Human Element model for Organizational Effectiveness

Rachael supports leaders and teams in global companies, high growth startups, and NGO’s. Her experience includes engagement with clients at: Amazon, Adobe, DocuSign, Meta, Outside PR, PG&E, Service Now, and the San Francisco Conservatory of Music.

Learn More About Rachael