Jay Cone

Senior Consultant | Dallas, TX



Jay wants people to be more questionable. His passion is helping leaders respond and adapt to complexity and uncertainty by asking better questions. He focuses on senior team facilitation, strategic thinking, leadership development, innovation and organizational change.  

Jay joined Interaction Associates in 1998. He is a thought leader for our work on teams, innovation and strategic thinking. Before to joining IA, Jay was a training manager, human resources director and internal consultant in the food service industry. He also served for five years as adjunct faculty in the Executive MBA program at The University of Texas at Dallas, where he taught innovation and collaboration. 

His articles on strategy and leadership development have appeared in Rotman Magazine, The Journal of Global Business and Organizational Excellence, Training Magazine, and The American Society for Training and Development's Best of Customer Service Training. Jay served on the editorial review committee for David Straus' book, How to Make Collaboration Work, and contributed a chapter on accountability to Leadership for Transformation, edited by JoAnn Danelo Barbour and Gill Robinson Hickman. You can read about Jay’s Unstuck Minds Method in Rotman Management Magazine’s Winter 2019 article, “Cultivating an Unstuck Mind, here, or on his website, here.  

Jay’s extensive client experience includes engagements with BP, ComcastDell, Destination ImagiNation, GE, GenslerFluor, Junior League of Collin County, MedtronicMerck Serono, PepsiCo, Shell, The TJX Companies, and WL Gore.  

Jay holds a Bachelor of Arts in Philosophy from U.C.L.A. and a Master of Business Administration from the University of Texas at Dallas. He received a PhD in Organizational Systems from Saybrook University.  

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Resources by Jay Cone

When Reacting is Re-Acting

Jay Cone learned a valuable lesson when working in a leadership training program. Read his insights on reaction versus re-acting.

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Crafting Better Questions to Get a Better Answer

What makes one question better than another? Jay Cone explores how to ask better questions to get better answers.

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