Managing With Impact™

How to Conduct Routine and Critical Conversations

Many management conversation — including delegation, problem-solving, and feedback — leave both the manager and the employee disappointed, uncertain about what to expect next, even discouraged. The biggest impact a manager can have on the performance of an employee is to guide these conversations to a successful outcome. Those who master the conversation process are well on their way to mastering the art and craft of people management.

Read the program overview to learn:

  • Benefits to the organization 
  • How we customize the learning experience for each client
  • How and what participants learn 

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