Senior Consultant & Instructional Designer

Interaction Associates (IA),, is a learning and development company that helps organizations work together better to improve team performance and business results. We accomplish this by providing learning solutions, leadership coaching, high-stakes meeting facilitation, and organizational consulting.  

We are seeking an individual to deliver learning content for in-person and online training, coach and advise clients, and to provide instructional design services.  

In the 2022-2023 period, this individual will split their time between service delivery (50%) and learning product and service development (50%), which will includes helping to launch IA’s Learning Management System.  

Reports to: Chief Executive Officer 
Desired Location: San Francisco, CA, Boston, MA, Raleigh, NC. This is a remote position. Qualified candidates should reside from one of the specific geographic locations and be able to work from their home office.  
Senior Consultant Responsibilities: 

  • Deliver in-person and online learning experiences 
  • Collaborate with co-trainers to prepare for training sessions 
  • Design and facilitate client need discovery meetings  
  • Recommend learning strategies  
  • Help complete proposals with a business development partner 
  • Help close business, e.g., presentations and demonstrations, with business development partner 
  • Tailor learning programs to address specific client circumstances and needs 

Instructional Designer Responsibilities: 

  • Lead PD projects through the design lifecycle from scoping, research and analysis, design, development, and launch. 
  • Manage and create the development of engaging learning support material and media (learning guides, PPTs, video, role plays, quizzes, etc.) 
  • Define and document user requirements for accessing LMS processes and assets 
  • Develop Program Leader guides and support materials 
  • Develop storyboards and scripts for learning videos and e-learning experiences  
  • Develop instruments and processes to assess learner satisfaction and performance  


  • Proven experience delivering high-impact learning experiences – in-person and online; ability to command the room and exhibits high level of energy  
  • Excellent knowledge of learning theories and instructional design models 
  • Conceptualize learning experiences and write benefit statements and learning objectives  
  • Design and facilitate complex team meetings 
  • Analyze team and organization dynamics and develop intervention strategies 
  • Present information, both orally and in writing, in an organized, enrolling manner 
  • Consult to, coach, and build trusted advisor relationship with senior leaders in a client organization 
  • Build relationships with client prospects in a way that that promotes trust and credibility 
  • Present self in a way that (1) demonstrates the IA values-in-action and (2) models IA core competencies  

Depending on IA’s needs at the hiring time, candidates must possess one of the three level of competence for each core skills above: 

  • Threshold – understands the competency area and demonstrate aptitude in all areas 
  • Journeyman – can perform the competency well in a client setting 
  • Distinctive – is viewed by peers and is acknowledged by clients as having outstanding capability   


  • Undergraduate degree with emphasis in human resources management, education, psychology, business management, or instructional design.  
  • 5+ plus years of adult teaching and/or team consulting experience and/or instructional design 
  • Knowledge of adult learning theory and with instructional technology 
  • Be able to travel 2 weeks/month to client sites to deliver learning experiences or consulting services 
  • Advanced proficiency in Microsoft Office. Experience using online collaborative tools such as, Salesforce is strongly preferred. 
  • Lesson and curriculum planning skills 
  • Ability to write effective copy, instructional text, audio scripts/video scripts 
  • Preferred: Visual design skills and experience with collaboration tools (e.g., Photoshop, Illustrator, Mural)  

Interested candidates should submit a resume to: