Build Trust & Rapport in the Virtual Workplace*
Ways to assemble the building blocks of trust when working in different locations: dependability, values congruence, transparency, competence, and focused intention
Tame the Online Meeting Monster*
Techniques for planning the meeting, keeping people on track, building agreements, and completing with clear and practical action plans
Influence Stakeholders from a Distance*
Techniques for shaping the opinions and behavior of people whose support we want, but over whom we may have little authority
Reach Agreement with Virtual Co-Workers*
Learn the steps for building understanding and informed decisions by developing your ability to scan for proposals, think through alternatives, and fashion smart agreements.
Give Feedback from a Distance*
Learn how to observe others’ actions and behaviors from a distance in order to (a) provide constructive feedback, and (b) support virtual colleagues in responding to a request for a change in their behavior.
Set Up Distributed Teams
Best practices for setting direction, maintaining focus, and sharing responsibility for success — for new teams or boosting existing teams
Lead with Purpose & Empathy
Learn how successful leaders connect with virtual team members, increase psychological safety, foster personal accountability, and share responsibility for success