Trust and rapport are the bedrock of business and work relationships. But what happens to trust when co-workers and business partners can’t get together in-person and have very different circumstances and challenges at home? Carolyn Fischer, Vice-President, Global Talent Management at TJX companies talks with Barry Rosen, CEO of Interaction Associates about TJX’s working from a distance experience. They will explore how collaboration tools and techniques can support virtual co-workers to practice behaviors that sustain trust, including dependability, kindness, and transparency.
COVID-19 has had a significant impact on business operations at Sirtex, a medical technology company dedicated to improving outcomes for people with cancer. Juan Ruiz is the Global Director of Talent Development at Sirtex. He is responsible for leadership and team capacity development. In this session, Juan shares the key moves his team is making to help business leaders and teams succeed in very uncertain times. This session will be facilitated by Ian Lipson, an IA Client Solutions Director.
Sheltered-at-home, and managing from a distance, people leaders are dealing with situations they’ve never experienced before. Beth O’Neill, Principal at O’Neill Leadership joins IA Consultant Patty McManus to answer common questions about when and how to give and get coaching support at a distance. What’s the difference between a coach, mentor, and feedback provider? As a leader, when should I play each role? Beth and Patty will provide a practical framework for coaching direct reports, peers, and friends online.
Working from home is a welcome change for some people, but COVID-19 has also increased anxiety and loss for many more. How can you focus and still your mind during these high-stress times? This session is led by Timothy Swords, a Director at MUFG Union Bank. Timothy co-founded the Mindfulness Program at the Bank in 2015, where he leads weekly mindfulness sessions. In the session, you’ll learn about science-proven benefits of meditation, experience a 20-minute guided meditation, and practice a 90-second "emergency grounding" tool to regain peace of mind. There will also be time for Q&A.Timothy’s been practicing Vipassana Meditation practice 1976. He has studied with Jack Kornfield, Jon Kabat-Zinn and Tsoknyi Rinpoche. Timothy holds an MBA from Harvard University and a BS from Boston College.
Virtual meeting technology is better and better. But most people still experience online meetings as difficult exercises, and often a waste of time. Is there a monster lurking in the room? In this practical-tools session, Chris Williams, Director of Business Operations at IA joins Beth O’Neill, IA Senior Consultant to describe and demonstrate several routines for improving engagement and productivity in online meetings. Interaction Associates introduced the practice of meeting facilitation for businesses over 50 years ago (The Interaction Method™) and is a modern-day pioneer in group facilitation for online meetings.
COVID-19 didn’t cause the introduction of blended learning for leaders and teams. But it has forced Chief People Officers and other learning leaders to re-think their strategies. Deborah Thomas is the Senior Vice President and Chief People Officer at Somos, Inc, a leading registry management and data solutions company. In this exchange with Michael Reidy, a Principal Consultant with IA, Deborah will share her insights about building collaborative leadership and team capacity in the COVID-19 environment – from virtual boardrooms to online classrooms, from facilitated group-coaching to self-guided study.
Collaborating from a distance and across other boundaries of culture, age, race, gender, and function is new to many people. It can be interesting and confounding at the same time. It’s useful to have a practical tool and process to bring out the best in your diverse virtual workplace community. This session, led by Jay Cone, Founder of Unstuck Minds and IA Senior Consultant will explore the thinking traps that keep people stuck in old habits then demonstrate a tool for turning insights into actionable solutions with people very different from yourself.* *Conference participants will receive a link to the Unstuck Minds Profile, an assessment of your thinking-to-action preferences. After completing the assessment you’ll receive a report to help you interpret your results. The profile will be discussed during the Unstuck Minds session on Wednesday. Whether or not you attend the Unstuck Minds session, conference registrants who complete the Unstuck Minds Profile will also have access to the Compass Questions digital app. The app provides you with thought-provoking questions to help you and your colleagues find new ways to deal with a situation you want to change.
Social distancing measures are challenging managers to adjust their daily work routines. How do you keep people focused and engaged, manage performance, and sustain team enthusiasm? People still have needs for achievement, clarity, trust, safety, appreciation, and many other essentials for satisfaction. How do you attend to the human dimension? Susan DeGenring, IA Senior Consultant and Barry Rosen, IA CEO, suggest several daily routines to bring out the best in people who are physically separated from their team leader and teammates.
Successful work relationships are based on positive patterns of give and take. But this exchange system can break down without regular face-to-face contact. Melinda Weekes-Laidlow, a social change architect and Board Director at the Interaction Institute for Social Change (IISC) joins Susan DeGenring, Senior Associate at IA to describe how virtual collaboration strategies and skills can help shape the opinions and behavior of people whose support we want, over whom we may have little authority, and who are now ‘remote from us.’
COVID-19 caps off a decade of major environmental disasters. We are thankful for and amazed by the courage and creativity of first-responders. Behind the scenes we see on TV (or out our windows) are people and processes that prepare for the emergency response. Ryan Miller, former Emergency Management Director for Howard County, Maryland and Risk Management Advisor joins Andrew Black, Senior Consultant at IA to describe how facilitation skills support emergency management operations and business continuity when the pressure is on to save lives and property. They will share examples of in-person and virtual facilitation in emergency situations ranging from the Ellicott City flash floods to local COVID-19 outbreaks.
To celebrate means several things, all of them positive: to honor or commend, to applaud or acknowledge, to have fun or, at least, a good time, and to commemorate or remember. By celebrating with co-workers, we foster kind and authentic connections and spark creative collaboration. How can you keep these good things going at work when physically separated? In the session, several conference presenters and facilitators provide suggestions for how you can let the good times roll from a distance.