Coaching is one of the most powerful workplace practices available for increasing employee and team productivity and performance. Effective coaching fuels ongoing learning and innovation, and extends independent problem-solving capabilities throughout the company.
These are the common "pain points" we see with clients looking to address coaching needs:
- Leaders' expertise is not shared
- Employees are dependent on others to solve problems
- Manager/employee relationships are not optimal
- Leaders are too involved in helping employees solve problems
- Continuous improvement is hindered by lack of feedback
Our approach
We offer a range of customized options, from establishing enterprise-wide coaching networks in global organizations, to leading coaching workshops and clinics.
We can develop a cadre of skilled coaches within your system, coach your key leaders, and design and help you implement a self-sustaining coaching "system" tailored to the needs of your organization.
People with a problem usually have the solution to that problem, and a coach's role is to help them find it. This requires that the coach avoid the usual tack of providing potential solutions.
Instead, the coach facilitates the employee's thinking for them to develop a deeper understanding of the situation and identify previously hidden courses of action. In the course of this work, employees being coached gain new insights and discover a better solution. What's more, they often learn something significant about the way they think about the work, their colleagues, and themselves.
Once this brand of coaching becomes part of an organization's culture, the benefits are extraordinary:
- Increased independent problem solving: employees at all levels apply new ways of thinking to the challenges they face before seeking coaching assistance; once they do come for coaching, they are much further along the problem solving spectrum
- Increased shared responsibility for success: giving people a solution to a problem robs them of the opportunity to "figure it out for themselves;" it creates a culture of dependency where people go to others for answers
- Increased commitment and ownership over work and work products
- An increased atmosphere of trust and respect
Our foundational workshop, The Coaching Edge®, provides a proven framework for building and maintaining successful coaching relationships. Learn more
Read more about our areas of expertise:
Leadership development
Change management
HR transformation
Team building
CSR strategy
Contact Us
Call us at
Interaction Associates provides solutions that work. I have total confidence in what they suggest.
Debra Mipos
Director of Physician Training and Development, Kaiser Permanente
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