Most organizations seek peak performance from teams, yet many grapple with how to achieve it. Our work specifically addresses the most common barriers to team excellence — uncovered in our original research and solutions for more than 3,000 organizations.
"Pain points" that many clients face include:
- Lagging product development
- Unequal distribution of tasks
- Late deliverables
- Frequent misunderstandings and broken agreements
- Overt or (worse) unspoken conflict
- Lack of feedback and/or recognition
We help clients build the skills necessary to charter, sponsor, and develop teams to collaborate across the table or across the globe.
We partner with leaders to assist them when teams have run into difficulty, and to help teams gain focus, align around their common purpose, and become self correcting.
Our services range from helping senior teams align and agree on a vision, to launching global re-branding teams.
We work with clients to:
- Ensure a successful team launch
- Build efficient and effective work processes, based on shared operating principles
- Create an effective implementation plan
- Provide follow-through support
Key elements for team success — from our decades of experience developing great teams at all levels, company sizes and industries — include:
- A shared and meaningful purpose for all team members
- Specific and measurable goals
- Clearly defined roles and responsibilities
- An efficient, collaborative process
- Conflict resolution that works
Success is a shared responsibility in effective teams. Teams depend less on formal authority and more on mutual support to get the work done.
Teams create their own paths to success. Therefore, there is no "right" way to run an extraordinary team, but there are many wrong ways. Too often, team success is determined solely by the results the team produces. We believe that sustained team success requires focus on three important dimensions: results, process (how team members work together), and relationships (the level of trust and respect built among team members).