Mastering Online Meetings™

Online Meetings that Drive Success

Online meetings present unusual challenges. Without eye contact and body language, communication is more challenging. You know the result: participants aren’t engaged, they multi-task, and they may not follow through. Web meeting technology can create another layer of frustration. Now, experience a way to meet online that reduces pain, churn, and wasted time and money, while it improves business results and supports and maintains productive work relationships.

The skills and techniques offered in Mastering Online Meetings™ are designed to significantly improve team performance. This program is for dispersed workers, team members, and leaders who often meet virtually, who are finding that their virtual meetings are less than effective – or even painful time-wasters. Mastering Online Meetings™ helps participants meet online in ways that increase engagement, prevent multitasking, enhance relationships, improve focus, advance clear decisions, and drive better results.This program is designed to be delivered by your organization's delivery team.

What Participants Learn to Do

• Plan critical aspects of a virtual meeting in ways that set up the meeting for success.
• Design agendas and manage information in ways that increase satisfaction and productivity, and avoid excess wasted time/effort in virtual meetings.
• Apply facilitative interventions and collaboration tools to keep people challenged and engaged during any online meeting.
• Facilitate conversations that support meeting attendees to build understanding and agreement in order to take action.
• Avoid the most common mistakes made when running virtual meetings.Increase ownership, commitment, and execution of action plans.
• Evaluate meeting effectiveness in ways that offer continuous improvement of results, process, and relationship satisfaction.

Who Should Attend

This program is for:

• Leaders and project managers who hold regular meetings with dispersed team members.
• Group facilitators who want to learn how to apply face-to-face facilitation techniques to the online setting.
• Anyone who wants to leverage the power of web technology to improve team collaboration.

How Participants Learn

The Mastering Online Meetings™ program takes place in virtual space via the Webex Training Center. It includes four live three-hour instructor-led sessions over four weeks. The 12 hours of instruction includes six hours of skill drill and meeting simulations. Pre-work, interim and final assignments help participants prepare for the next live session and apply the skills and tools from the previous session.

Delivery Options

Interaction Associates offers two ways to experience Mastering Online Meetings™. These include:

• We offer open enrollment workshops, available from your desktop.
• We train your organization's instructors to deliver to an entire division or company.