trust

Our 2011 Building Trust in Business research survey measures critical indicators for trust, leadership, and collaboration — pointing to how high-performing companies achieve key business results by emphasizing all three.

The 2011 survey of nearly 200 business leaders represents the third year that Interaction Associates has explored the formula for success at high performing companies.

As the U.S. economy strengthens, however unevenly, business leaders are facing a central challenge with important implications: How are you bridging the trust gap with employees — the answer to this has broad implications for your business results.

What trust gap, you might ask?

How are high levels of unemployment and an uncertain economy affecting business professionals? Every year since 2008, Interaction Associates has conducted surveys of business professionals in a variety of industries and in different-sized companies. The purpose? To take their temperatures around three critical areas: trust, collaboration, and leadership.

This year, we'll see how the needle has moved over the past 12 months. How are organizations faring? Are leaders optimistic or downbeat? How are employees feeling and behaving?

Human Resources Professional, Canada's biggest human resources trade magazine, published my analysis of Interaction Associates' Trust research in their monthly "Strategy" section. It's an overview of how top performing companies excel now.

Read the article here. [21]

Andy Atkins, Director of Strategic Collaboration Consulting at Interaction Associates, reviews the key findings of the Research Report: Building Trust in Business. This on demand webinar covers:

With our trust assessment tool, leaders can measure trust across the company, within a division, in a department, or among team members.   Measuring trust is just the first step. The tool also includes practical tips for building deeper trust in lasting ways. Jay Cone explores how in this podcast.

For more information on this tool, and a blank assessment form, read Jay's paper here. [26]

You are invited to a complimentary webinar, presenting our 2009 research in the overlapping areas of Trust, Leadership and Collaboration. After all, building trust with customers and employees is vital, but how do top performing companies do it?

We have powerful answers – research from 150 companies and 211 executives across the business world. To celebrate our 40th Anniversary, Interaction Associates commissioned major research on the overlapping areas of trust, leadership, and collaboration.

How does building trust with customers and employees help your business achieve key business goals? What are top performing companies doing to deepen trust and succeed in key areas?

Those questions and others are explored in our new research report, Building Trust in Business [32].

Interaction Associates has just released the full report on our timely research, Building Trust in Business [32] — containing the highly anticipated survey results from more than 150-companies across the business spectrum. If you are looking to know more about what causes people to trust the institutions of which they are a part, Building Trust in Business has a treasure trove of insights.