How do you ensure your top performers stay motivated?
Human beings are born with the ability to develop their emotional intelligence. But many of us weren’t taught how to express our feelings effectively, how to be explicit about our needs, or to ask for help in meeting our needs.
Being a leader is a complex job. One of the subtleties that takes time to master is knowing when to manage someone to ensure they produce an immediate result, and when to coach someone to help them solve a problem on their own. The reality is that you as a leader live in a world with less and less discretionary time, and where you can't afford to let talent and potential go untapped. Coaching is therefore, a unique type of working relationship that can have significant impact on developing the independent problem-solving capabilities of your direct reports and peers.
Feedback is the oil in the engine of teamwork: keep it flowing and the engine can operate at a high level with no damage, let it dry up and your engine could seize up or fail completely, potentially beyond repair.
The 30-something white female US manager and the 50-something Indian male worker she is coaching (or vice versa) have much to learn — not simply about each others' worlds, but about the way each makes meaning. Consider this scenario, and what it says about coaching in a cross-cultural situation:
Why is it so hard to change people's minds? There are countless books and seminars that attempt to explain why — and then tell us how to be convincing, or how to mount an effective argument. But arguing is often not the best way to change minds, no matter what the technique.
Links:
[1] http://www.interactionassociates.com/ideas/managing-top-performers
[2] http://www.interactionassociates.com/category/tags/coaching
[3] http://www.interactionassociates.com/category/tags/conversations
[4] http://www.interactionassociates.com/taxonomy/term/2
[5] http://www.interactionassociates.com/blog/22
[6] http://www.interactionassociates.com/ideas/managing-top-performers#comments
[7] http://www.interactionassociates.com/ideas/coaching-how-leaders-unleash-talent
[8] http://www.interactionassociates.com/category/tags/employee-engagement
[9] http://www.interactionassociates.com/taxonomy/term/3
[10] http://www.interactionassociates.com/category/wordpress-category/non-feature
[11] http://www.interactionassociates.com/ideas/author/Demetra%20Anagnostopoulos
[12] http://www.interactionassociates.com/comment/reply/241#comment-form
[13] http://www.interactionassociates.com/ideas/five-steps-giving-feedback
[14] http://www.interactionassociates.com/category/tags/communication
[15] http://www.interactionassociates.com/blog/20
[16] http://www.interactionassociates.com/ideas/five-steps-giving-feedback#comments
[17] http://www.interactionassociates.com/ideas/first-ask-cross-cultural-thinking-coaching
[18] http://www.interactionassociates.com/taxonomy/term/6
[19] http://www.interactionassociates.com/category/tags/globalization
[20] http://www.interactionassociates.com/blog/9
[21] http://www.interactionassociates.com/comment/reply/234#comment-form
[22] http://www.interactionassociates.com/ideas/how-change-mind-yours-and-others
[23] http://www.interactionassociates.com/category/tags/change-management
[24] http://www.interactionassociates.com/ideas/author/Jay%20Gordon%20Cone
[25] http://www.interactionassociates.com/ideas/how-change-mind-yours-and-others#comments