Our online survey showed leaders face a great deal of frustration when leading online meetings. Preventing participant multitasking and building relationships were among the toughest challenges. Read the results here.

A new study shows that fully half of the meetings business leaders participate in are unproductive. Barry Rosen examines when one should even hold a meeting, and how to make it a success.

I was recently interviewed by Investors Business Daily. Morey Stettner wrote a tremendously useful article. Interaction Associates has been teaching this material for nearly 40 years, so there are no revolutionary concepts here. But it never hurts to offer a refresher.