Julia Santiago explains how action learning helps clients get the most value from their learning and development investments. Shave time from the classroom and solve business issues, too.

This article, Listening as An Ally™, appears as a chapter in the book, Once Upon A Time, by Terrence Gargiulo. It includes a case study and a facilitation activity that will help you hone a critical business skill: listening.

Marybeth Tahar knows about Millenials – her son is one. She’s also (personally) familiar with the Baby Boomers. What will mixing these two generations mean for the workplace?

Susan Hamilton and Michael Ansa recommend a different kind of "silent treatment" - one that allows for introspection and uncovers new insights.