Whenever we choose to trust, we give something of inestimable value. In this article, Jay Cone notes why it’s worthwhile to pay attention to trust, and describes a framework for understanding what people want in return for their trust. He concludes with practical tips for leaders who want to facilitate trusting relationships and create a work environment where trust thrives.

Part II: Design Sales Meetings Collaboratively

You've learned why collaboration is crucial to the sales process. Now, Bell Zeidman shows how to put collaboration into practice, explaining how you can plan a better sales meeting.

Why is there still resistance to the idea of collaborative leadership? Myths abound on the subject. In fact, some people still confuse consensus and collaboration. In this podcast, Linda Dunkel debunks four common myths about the collaborative leader.