Our annual survey of trust and leadership, Building Trust in Business, will be released early next month, and we’ll have a lot to say about the findings then – but I wanted to highlight some top-level findings briefly.

Happy Holidays from everyone at Interaction Associates.
 
As the year winds down, I have been reflecting on how lucky I am to work with such wonderful clients and colleagues. We live in challenging times -- in business and in the world at large. And yet, the holidays are a time to take stock and express gratitude for family, friends, and professional colleagues.
 

Well, this has been quite the World Series – a Fall Classic showdown between Texas and St. Louis that even a die-hard Red Sox fan like me has enjoyed. Around Red Sox nation these days, anything to do with baseball is a sore subject – after the Sox suffered such an epic collapse in September.

But the film Moneyball has me thinking about the cliché that "baseball is a metaphor for life." And as the 2011 season winds to a close, I'm struck by how that movie offers a definite lesson in leadership that I want to explore here briefly.

As the U.S. economy strengthens, however unevenly, business leaders are facing a central challenge with important implications: How are you bridging the trust gap with employees — the answer to this has broad implications for your business results.

What trust gap, you might ask?