Michael Papanek's blog | Interaction Associates

He’s Not Crazy, Mean, or Stupid: Understanding Others’ Difficult Behavior

Thu, 2010-04-08 10:54 — Michael Papanek

It's hard to work together when your colleague is "difficult." How to change your results by changing your perception.

Bells, Whistles, and Blackberries

Fri, 2008-10-10 13:25 — Michael Papanek

Michael Papanek addresses the reality at the heart of our technologically-driven business environment: technology doesn't collaborate, people do. So how do we do it effectively?

Collaboration is a critical driver in business today, particularly if your business is global and your teams are far-flung. New technologies are promising, but the simple truth is: technology doesn't collaborate, people do.

What special methods do your people have to collaborate successfully?
How can you get strong results – and a truly collaborative workforce?

Download this free white paper —Bells, Whistles, and Blackberries — to learn:

http://www.interactionassociates.com/sites/default/files/Bells_Whistles_and_Blackberries_0.pdf

Five steps to giving feedback

Wed, 2007-03-07 17:07 — Michael Papanek

Many managers avoid giving feedback because they aren't sure how to give it, and they fear a bad reaction. But without feedback, individuals and teams don't get the information they need to improve their performance. Michael Papanek gives a five-step model for giving feedback that works.

Feedback is the oil in the engine of teamwork: keep it flowing and the engine can operate at a high level with no damage, let it dry up and your engine could seize up or fail completely, potentially beyond repair.