Company In Depth

Company In Depth

Points of View

IA combines expertise in collaboration, strategic thinking, and personal awareness to help clients address a wide range of challenges. Our nearly four-decades of experience, has yielded strong points of view in key areas, including learning, leadership, and measurement.


Case studies

Our history extends across more than 1200 client cases over nearly four decades — topic areas that include leadership development, reducing turnover, collaboration,  sustaining Six Sigma success, and reducing project cycle times.


White Papers

IA discussions and analysis on issues central to our work for clients:

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Adaptive Leadership by Susan DeGenring.
Leadership in the future requires a certain mindset and a particular set of skills. Susan’s paper examines how a leader can survive and thrive in a complex and competitive business environment.


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"Women in Leadership: Changing the Gameboard," by Linda Dunkel. Men and women leaders are called upon to deliver the same things. But they do not necessarily get the same opportunities, nor do they face the same obstacles. What women can do to change the gameboard of business.


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A Three-Pronged Approach to Change by Patty McManus.
There are three powerful steps leaders can take to help ensure their change initiatives succeed — now and in the future.



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“How to Change a Mind: Yours and Others’” by Jay Gordon Cone.
Why persuasion doesn’t work; and what strategies work better to “convince” others.



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“Values as Foundation.” By Harvey Kaufman.
How do the company’s espoused values (that plaque on the wall) translate into behavior?




Media Contacts

Michael Tirrell
Michael Tirrell Communications

+1-312-787-2426
+1-312-953-5639

Patricia Milton
Interaction Associates

+1-415-241-8000
cell: +1-415-845-8722
direct: +1-415-343-2629

For non-media-related questions, please click here.

News Room

Contact Us

Call us at +1 415-343-2600 or +1 617-234-2700, send us an email or go to our Contact Us page for more details.

I work with many different consulting companies, and none of them makes it as easy to do business as IA does. They give me a solution that's right on target, and everything is handled smoothly — from the contract, to setting the dates, to preparatory meetings, to delivery of the work.

Kathy Reddick

Director of Leadership Development, Fireman's Fund Insurance Company