About us
We're proud of our nearly four decades of experience helping clients develop their most critical asset: The folks who show up every day to make it happen.
We're famous for an enthusiasm and a special expertise at developing collaborative work cultures, cultivating great teams, developing successful leaders, coaching individual performance, navigating change, and helping clients pursue profitable corporate responsibility strategies.
Learn more about what services we offer
Our history
We wrote the books on group process, facilitation, and building collaborative cultures: How to Make Meetings Work by our co-founders David Straus and Michael Doyle; and How to Make Collaboration Work by David Straus. Our legacy of innovation continues today in the development of collaborative approaches to coaching, leadership and team development, and change management.
In 1993, IA became the first firm of its kind to found a non-profit institute. We help fund the IISC and employees volunteer their time and talents to furthering its mission. Read more.
Read more
Our raving fans
Some firms have clients; others have customers. We have them and more — in fact, we're blessed with a large group of raving fans who have hired us over the years and use our methods to great effect in their companies. 75 percent of our work is repeat business.
Learn more
Our best boss
We're fiercely proud of our work, but mostly modest — and yet, there's this: We have one of the Best Bosses in America — our CEO Linda Dunkel — who won the honor in a national competition sponsored by the workplace excellence organization, Winning Workplaces. Talk about walking the walk!
Read more
And the rest of us
Our full story isn't complete without the individual stories of our great team — the folks who show up here everyday to make it happen. We're experts at what we do — but we're also great mothers, wonderful dads, dedicated spouses, talented photographers, nimble improv performers, golf duffers, experienced sailors, jazz saxophonists — and an award-winning playwright, to boot.
Learn more
Contact Us
Call us at
Collaboration at the Core
Interaction Associates is a leading innovator of methods that deepen collaboration across an organization — a key lever for optimizing performance and achieving strategic goals.
Learn more
Profitable CSR Strategies
Interaction Associates delivers solutions that contribute to individual and organization success — in service of people, profit, and planet. Corporate social responsibility can drive profits. We've partnered with the expert who literally wrote the book on making CSR strategy work.
Learn more
